SASSA generally requires in-person attendance at a Labour Centre to prevent fraud, but exceptions are made when a contributor is physically unable to travel. The proxy is the person carrying the papers — the claimant remains the contributor, except in deceased cases.
Claiming for someone too ill to travel
If a worker can't work for more than 14 days due to illness and is too unwell to visit a Labour Centre, a proxy can submit the claim. Provide UI-19 forms from every employer over the last 4 years, plus the standard illness documents (ID, Form UI-2.8, payslips, Form UI-19, Form UI-2.7, Form UF86, amplifying medical report, Form UI-4).
Claiming for someone on maternity leave
A proxy can apply for a mother too ill or immobile after childbirth to visit the office. Needed documents: ID/passport, Form UI-2.8, last two payslips, Form UI-2.7, Form UI-2.3, doctor's certificate or the baby's birth certificate, and Form UI-4.
Claiming dependant benefits for a deceased contributor
The surviving spouse, life partner, or legal guardian applies as claimant, within 6 months of the date of death. Needed documents: proof of relationship, the contributor's death certificate, IDs for both the deceased and the proxy, Form UI-19, and Form UI-53 (or other dependant-specific forms).
A proxy claim is automatically rejected if the contributor resigned voluntarily — UIF only pays for involuntary job loss, unless it can be proven as constructive dismissal through the CCMA.